The City of Amarillo Utility Billing Department has completed the transition to a new utility billing system. Now that the transition process is complete, the Utility Billing Department will resume normal billing practices for bills due beginning in May 2019.
Customers can refer to the back of their utility bill for information regarding billing practices.
Utility bills can be paid online at billing.amarillo.gov. Bills can also be paid by phone at (806) 576-1932. Payments can be mailed in the return envelope provided with utility bills.
Payments can also be made in-person at Amarillo City Hall, 601 S. Buchanan. Hours are 8 a.m. to 5 p.m., Monday through Friday.
Questions can be sent via email to the Utility Billing Department at waterbill@amarillo.gov or call (806) 378-3030.
For more information contact City of Amarillo Communications Manager Dave Henry at (806) 378-5219 or by email at David.Henry@amarillo.gov.
-City of Amarillo
